For Amazon DSPs
Everything Amazon DSPs need to know about using ServiceUp for closed-loop and RSR repairs.
Available for Closed-Loop and RSR
- A shop is asking me for help. Who do I direct them to?
- I need a response on an RO. Who do I contact?
- Why can’t I close my RO?
- Amazon has declined the estimate. What do I do?
- How do I contact ServiceUp for help?
- Can I submit multiple vehicles with the same requests at the same time?
- I need to upload an invoice so my vehicle can be ungrounded. Where can I find that?
- I don’t see a vehicle that’s in my fleet. How do I add?
- How do I know whether a repair is being covered by AMP?
Closed Loop
- How do I request a mobile repair order?
- How do I request a shop repair order?
- Does ServiceUp offer shuttling?
- Who is paying for the tow?
- How do I schedule an immediate service?
- How do I submit an onsite repair with Goodyear? How do I submit a repair to a dealer? How do I submit a repair for an offsite repair shop?
- Can I submit my Rivians for repair?
- What is the difference between selecting ServiceUp as my shop vs the other options shown?
- I accidentally submitted to the wrong provider. What now?
- Goodyear has rejected my request and said they can’t do it. What do I do now?